For eligible merchandise, us.pandora.net accepts return requests made within 30 days of delivery. Customers may use the window for either an eligible no-reason return or an exchange. For customers reviewing this page, the applicable process is outlined so the page can be used directly without additional instructions.
No-Reason Return Exceptions
Customized products, clearance or Final Sale merchandise, gift cards, and opened intimate or hygiene-sensitive items are excluded from no-reason returns. Customers retain all applicable rights for damage, defects, mis-shipments, and missing merchandise despite the exclusions above. For day-to-day use of this policy, the applicable limitation is identified so the requirement can be followed as written.
Requesting Return Authorization
Return instructions are issued after the customer contacts Support@raearrings.shop or (240) 537-9455 and identifies the applicable order. We review condition, included accessories, and proof of purchase while preserving rights that apply to damaged or defective goods. For a precise reading of this paragraph, this requirement is framed so the customer does not need to infer the intended procedure.
Who Pays Return Shipping
Customers are not charged return shipping on approved no-reason requests or on damaged, defective, incorrect, and incomplete orders; us.pandora.net covers it. Our default return address is 4 Washington Ct, Annapolis, Maryland, 21403, United States, subject to any different address stated in the return authorization. To state the operational expectation clearly, the available action is described so the relevant standard remains clear throughout the transaction.
When Approved Refunds Arrive
Receipt and inspection of the return precede reimbursement, which is made to the original payment method when approved. Allow 5–10 business days for an approved refund to be sent, with final account display timing determined by the payment provider. For reliable order and support handling, the condition is stated so customers can locate the controlling detail quickly.
Cancellation Before Dispatch
A cancellation may be requested before shipment by contacting Support@raearrings.shop; once the order has shipped, this Refund Policy governs the available return process. For a precise reading of this paragraph, the condition is stated so the store and customer share the same expectation.
How to Reach the Merchant
Policy and order questions may be directed to the business contacts below. To keep the relevant standard visible, the store practice is explained so the explanation supports a fair and consistent outcome.
Store operator: us.pandora.net
Support email: Support@raearrings.shop
Telephone number: (240) 537-9455
Company address: 4 Washington Ct, Annapolis, Maryland, 21403, United States